We are committed to protecting your privacy, and will not share your information if you have asked us not to do so. We understand that your health information is personal to you and we are committed to protecting it from disclosure to unauthorized persons. Release and use of client information is in accordance with the Personal Health Information Protection Act, 2004 and its regulations.
When you subscribe to a program, we collect your name, email address, mailing address, credit card number and expiration date. This information allows us to process and customize your plan, and to notify you of your plan’s status. We also use this information to notify you about changes to our website, new The Forest Hill Village Gym Inc. products and services and special offers that we think you will find valuable.
We may use the personal health information we collect from you for any of the following purposes: to fulfill your orders for services; to remind you of a scheduled appointment; to remind you that you are due for a new appointment; to describe alternative services that may be of benefit to you; to provide you with offers; to contact you when necessary; to review site usage and operations; to address problems with our website, our business or products and services; to protect the security or integrity of the website and our business.
Information We Collect and How We Use It
Your personal information will only be stored if you provide these on your own initiative, for example in connection with a registration, an application, a consent form, or if you otherwise participate in features of our program or website that ask for personal information. In addition, if you purchase or otherwise request a product, publication or promotional offering from us you may be required to provide your contact and/or payment information (such as a credit card number) in order for us to process your request.
As any e-mail communications between you and The Forest Hill Village Gym Inc.. are not encrypted, we cannot guarantee the security of messages that are exchanged between you and The Forest Hill Village Gym Inc.. For this reason, e-mail should not be used to communicate certain sensitive types of information that you would prefer to not have discussed over e-mail.
Use of Non-Personal Data
We also store certain non-personal data when you visit our website. This limited information includes the browser type which you use and the operating system used by your computer. Our internet server also stores the number of visitors to our web pages, the number of pages visited and the amount of time you spend on our web pages. However, none of this data contains personal information about you. We know neither your e-mail address nor other personal identification data, unless you communicate this to us.
We collect web traffic information via “cookies.” Cookies are small pieces of digital information stored by your browser, which track initial and returning visits, browsing patterns on our website and products ordered or viewed. Our cookies do not contain personally identifying information, but they enable us to identify you as a returning visitor and help us to personalize your The Forest Hill Village Gym Inc. experience.
We are committed to protecting the privacy of children and we do not knowingly solicit personal information from children under the age of 18. If a child has already provided us with personal information, his or her parent or guardian may contact us for the purpose of deleting this information.
Web Beacons, Pixel Tags and Third Party Cookies
The Forest Hill Village Gym Inc.. or third parties engaged by us, may use web beacons on some pages of this website. A web beacon (also known as a pixel tag or clear GIF) is graphic image which is used to better understand the browsing patterns of visitors to the website.
When the HTML code for the web beacon points to a site to retrieve the pixel image, information can be passed along such as: the IP address of the computer that requested the image; the time the web beacon was viewed and for how long; the type of browser that was used; previously set cookie values. Web beacons do not pass or read personally identifiable information about you.
Protecting Client Information
We take the privacy and security of your personal information very seriously. We use the industry standard technology to protect the security of your information. We have taken certain physical, electronic, contractual and managerial steps to protect the information we collect from you. Unfortunately, no data transaction over the Internet can ever be guaranteed to be 100% secure. As a result, while we are committed to protecting your personal information, we cannot ensure or warrant the security of any information you provide to us.
All third parties that obtain personal information from us (e.g. service providers that perform functions on our behalf) are contractually required to protect your confidentiality and personal information in a manner consistent with this policy, and/or required by law. Some or all of the personal information we collect may be stored or processed on servers located outside your jurisdiction of residence, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts or law enforcement in those jurisdictions according to laws in those jurisdictions. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the personal information that are equivalent to those that apply in the country in which you live.
Third Party Websites
Disclosure of Information To Outside Parties
Your information may be shared with reputable third party agents of The Forest Hill Village Gym Inc. in connection with the preparation of a nutrition plan for you unless you have expressly asked us not to, if required by law, or to protect the rights or property of The Forest Hill Village Gym Inc.. Your information will be shared with Mariana Tek and any of its associates and employees who may reasonably need access to this information in order to create your personal dietary plan and monitor quality assurance. The Forest Hill Village Gym Inc. also shares your personal information with blood laboratories in Ontario in order to customize a The Forest Hill Village Gym Inc. plan that is designed for your particular needs. The disclosure of this information is an essential component in the successful delivery to you of effective The Forest Hill Village Gym Inc. plans. The Forest Hill Village Gym Inc.. shares information with third party intermediaries for billing purposes, and with other third party intermediaries that provide a service to us to help us operate our business.
We may disclose your personal information under certain limited conditions, as follows: as necessary, if we believe that there has been a violation of our Terms and Conditions, of the law, of our rights or of the rights of any third party; to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted or required by law; if our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets; if you have given us permission to share your account information with other members of your household.
Access to Your Information
Your Consent and Notification of Change
The Forest Hill Village Gym Inc. assumes no responsibility for incorrect information and contents generated or disseminated by participants and/or third parties.